Client Agreement/Terms of Service

Your registration and/or purchase of a service with Reese SanAgustin and/or a One Illuminated, LLC service or product acts as your contractual agreement with and understanding of the following:

Private Sessions: Advance payment is required to reserve your reading, healing, or private coaching session.

Classes and Workshops: Advance payment or payment plan arrangement with payment in full prior to first class, or prior to workshop is required for  participation.

All services are non-refundable and non-transferable so please purchase mindfully. There are no refunds or credits for failure to attend or failure to complete a package. Reschedules are always welcome as life does happen on both ends and we want to ensure optimal presence by both parties.


Your session begins on time so please be prompt. I often have clients booked with only a small window for clearing the energies in between sessions. If you are late, please expect that your session will still end as scheduled.

Life happens, for both of us! I am happy to work with you to reschedule as long as you let me know PRIOR to your session start time. The sooner the better, of course, as it frees up time for another client.

At times, I may need to reschedule. Please make sure you have included your phone number so that I can reach you in the event this is necessary. Working with Spirit requires that my energy is optimal for your session. If this occurs, please know that it is because I am committed to providing you a clear connection.

Missed appointments without any advance communication are deemed as “No Shows” and are not eligible for reschedule or refund. Exceptions may be made in case of emergency only.

You have free will and the ability to alter your path, as do others who may present in your reading. Therefore, it is important to understand that predictive elements of a reading are based on the energies present at time of reading. I relay what I receive from Spirit as most probable pathways. You are the creator of your experience and have free will to allow a path to unfold, to resist it, to alter it.

Psychic readings are not intended or recommended as substitutes for legal, medical, financial, or other professional assistance. The information provided during our session is for your spiritual understanding and growth.

The booking system automatically detects your time zone based on your ISP/Server, please ensure you review time zone to ensure it is accurate prior to submitting your appointment request.

Your privacy is assured. Financial information is never stored or shared. We do not sell, rent or trade your contact details.

Your email address will be used confidentially to provide occasional updates, special offers, etc. However, you may unsubscribe at any time.